I just wanted to say a big thank you. You guys have been absolutely awesome and your support has been outstanding. I have used the services of many of the bigger named web hosting companies in the UK and paid far far more per year for their services only to be let down by poor customer services and support when needed. I really cant praise you enough give yourself a good pat on the back.
Having needed to transfer some ASP.NET websites to a new ISP and also create a few more websites for my customers, getting good technical support was always going to be a major issue for me. Happily, the support team at Winserve have exceeded my expectations and set a new benchmark for both speed and quality of response. I've had a number of issues to resolve and the team have responded within minutes in most cases. Also, as well as explaining what to do, they've occasionally done it for me when it was needed. As someone with reasonable, but not in-depth, ASP.NET website skills, I've found Winserve support to be excellent and a real positive differentiator.
We've used other hosting companies in the past but have found WinServe to be the most reliable and also highly flexible when we need something a little out of the ordinary. We now use WinServe for all our hosting requirements and we would certainly recommend them highly.
Since day one I have been impressed with WinServe's approach to customer service and support. After some very unsatisfactory service from one of the larger UK reseller companies, it was a breath of fresh air to find a company that not only provided a great hosting service, but offered fast, friendly and helpful support, sometimes even "over and above" the call of duty. I'd have no hesitation in recommending Winserve.
Faultless Technically Advanced Host After 3 Years. We provide an Automated Online Software Activation Service to our customers. As you can imagine a problem with our web host would be extremely inconvenient to all our clients. We have been hosted with Winserve for over 3 years now and utilise 24 hour remote monitoring. I have never known a host to offer comparable ASP, dedicated SSL and ODBC services to Winserve. Their support service is both approachable and instantaneous. Without doubt the success of our business owes much to their unfaultable service.
Previously I was running my own server assuming it would be the easiest, most flexible and best value route. I was wrong. I no longer need to get my hands dirty with the intricacies of running a server and my uptime commitment is one step removed (and improved, incidentally). I now have measurably more time to spend on what really matters - my customers. Furthermore, their support exceeds any expectations - not just in speed of response but also in terms of content and approachability. Not only that, they're not resting on their laurels, their service & features are constantly being improved! Highly recommended.
Winserve provided all that I would expect in terms of reliability, services, etc, but I have been impressed mostly by the level of service - nothing is too much trouble for their support team and I cannot recommend them highly enough.
Thank you very much for all the effort you have made. You take the phrase help desk that bit further each time.
Every time I have had a query about my new websites either via phone or email, your reply has been prompt and exact. I am very glad I moved my website to Winserve and recommend you guys all the time to my business contacts.
Many thanks for your help.....this is the first time I have used you as a company to host a domain name and am very pleased with the support I have received from you and will certainly use you for more domain names.